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NHS Shifts

Product Design

Content

© 2025

Helping NHS professionals find shifts that fit their lives

NHS Shifts brings shift search, booking, schedules, and timesheets into one platform. Working with Ngage Solutions, I led the design language and key user journeys, helping healthcare professionals find relevant opportunities and manage their work.

Helping NHS professionals find shifts that fit their lives

NHS Shifts brings shift search, booking, schedules, and timesheets into one platform. Working with Ngage Solutions, I led the design language and key user journeys, helping healthcare professionals find relevant opportunities and manage their work.

Helping NHS professionals find shifts that fit their lives

NHS Shifts brings shift search, booking, schedules, and timesheets into one platform. Working with Ngage Solutions, I led the design language and key user journeys, helping healthcare professionals find relevant opportunities and manage their work.

The role

As Design Lead, I defined the platform’s visual identity and led the design of its core journeys: shift search, booking, schedules, and timesheets.I worked with Ngage Solutions stakeholders to turn requirements into user flows and responsive interfaces, establishing a consistent design language across desktop and mobile.

The role

As Design Lead, I defined the platform’s visual identity and led the design of its core journeys: shift search, booking, schedules, and timesheets.I worked with Ngage Solutions stakeholders to turn requirements into user flows and responsive interfaces, establishing a consistent design language across desktop and mobile.

The role

As Design Lead, I defined the platform’s visual identity and led the design of its core journeys: shift search, booking, schedules, and timesheets.I worked with Ngage Solutions stakeholders to turn requirements into user flows and responsive interfaces, establishing a consistent design language across desktop and mobile.

The challenge

Create a new platform that brings shift discovery, booking, and work management into one clear experience, helping NHS professionals find opportunities that fit their availability.

The opportunity

Connect the core journeys, from finding a suitable shift to managing schedules and timesheets—through consistent navigation and a shared design language across desktop and mobile.

The outcome

NHS Shifts launched successfully and continued to perform well over the longer term, with positive feedback and sustained engagement. The platform brought its core services together in one place, supporting healthcare professionals in finding shifts and managing their working lives.

The challenge

Create a new platform that brings shift discovery, booking, and work management into one clear experience, helping NHS professionals find opportunities that fit their availability.

The opportunity

Connect the core journeys, from finding a suitable shift to managing schedules and timesheets—through consistent navigation and a shared design language across desktop and mobile.

The outcome

NHS Shifts launched successfully and continued to perform well over the longer term, with positive feedback and sustained engagement. The platform brought its core services together in one place, supporting healthcare professionals in finding shifts and managing their working lives.

Design principles

Start with availability

Help professionals find shifts that fit their lives. Connect search with their schedules so they can assess opportunities around existing commitments.

Make decisions easier

Bring pay, location, role requirements, and shift times into view. Give professionals the information they need to compare opportunities before booking.

Keep work connected

Bring bookings, schedules, and timesheets into a consistent experience, making it easy to move between finding work and managing it.

Design principles

Start with availability

Help professionals find shifts that fit their lives. Connect search with their schedules so they can assess opportunities around existing commitments.

Make decisions easier

Bring pay, location, role requirements, and shift times into view. Give professionals the information they need to compare opportunities before booking.

Keep work connected

Bring bookings, schedules, and timesheets into a consistent experience, making it easy to move between finding work and managing it.

Design principles

Start with availability

Help professionals find shifts that fit their lives. Connect search with their schedules so they can assess opportunities around existing commitments.

Make decisions easier

Bring pay, location, role requirements, and shift times into view. Give professionals the information they need to compare opportunities before booking.

Keep work connected

Bring bookings, schedules, and timesheets into a consistent experience, making it easy to move between finding work and managing it.

Homepage

A clear starting point for finding work

An harmonious blend of function and inspiration, designed with the core ethos of promoting a work-life balance. As users land on the page, they are immediately greeted with a prominent, intuitive job search bar placed centrally, prompting them to begin their journey. Adjacent to this, clear, concise graphics and textual cues offer a brief yet insightful overview of how the platform operates, ensuring even first-time visitors grasp its functionality at a glance.

The overall design intuitively guides the user through the platform while constantly reiterating the importance of aligning professional commitments with personal well-being.

The job search

A joint venture of intuitive design and tailored functionality. Dominating the page is a comprehensive and easily navigable listing of available job positions, each entry clearly detailing key information like role, location, and shift timings. However, the standout feature is the platform's robust filtering system.

To the side, a meticulously designed filter panel awaits user interaction. This panel is segmented into clear categories, allowing users to fine-tune their search based on parameters like job role, shift length, location radius, skill level, and department, among others.
Each filter is designed with sliders, checkboxes, and dropdowns to ensure maximum ease of use.
Furthermore, the system's intelligence shines through in its adaptive filtering. As users make selections, the filtering algorithms work in real-time to refine the listings, ensuring only the most relevant opportunities are displayed.

Workplace profiles

The Workplace Profile page serves as a comprehensive dashboard for users to gain insights into hospitals or practices before committing to a shift. At its core, this page is designed to empower users with a clear, transparent view of potential workplaces.

A standout feature is the user-generated rating system. Displayed prominently are aggregated star ratings, accompanied by detailed user reviews that shed light on various aspects such as work environment, staff cooperation, facilities, and patient dynamics. Adjacent to the ratings is a dynamic shift booking module. Here, users can view available shifts, broken down by dates, timings, and departments. A user-friendly calendar interface allows them to quickly gauge their fit based on their personal availability. 

Personal dashboard

Keep upcoming work and payments in view

The Personal Profile page on NHS Shifts is a user-centric hub streamlining a healthcare professional's experience. At its core is a dashboard showcasing upcoming shifts, recent jobs, and a snapshot of pending payments from timesheets. A seamlessly integrated calendar allows users to visualize both professional shifts and personal commitments, ensuring a harmonious balance between work and leisure. Alongside, the timesheets module offers a straightforward breakdown of hours worked and earnings. Emphasizing simplicity and clarity, the design enables swift navigation, making it an invaluable tool for professionals keen on managing their time and tasks efficiently.

User schedule

One of the calendar's standout features is its dynamic job search integration. Instead of navigating to a separate page, users can seamlessly search for jobs directly from their calendar based on their available slots. By simply highlighting or selecting their free days or hours, the system presents available shifts that fit perfectly into their schedules. This eliminates the hassle of manually comparing job timings with personal availability, making the job hunt more efficient and user-friendly

If you don't want to scroll all the way to the top,

Luca Artorelli

If you don't want to scroll all the way to the top,

Luca Artorelli

If you don't want to scroll all the way to the top,

Luca Artorelli